Privacy Policy
TheUnexplainedSite.com (“we,” “us,” “our,” or “the Site”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data. We ensure that all personal data is handled in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your privacy is of utmost importance to us. We strive to maintain the highest level of confidentiality, integrity, and security of your personal data. We undertake to process your data lawfully, fairly, and transparently, using best practices in privacy, security, and data stewardship. This Privacy Policy outlines how we gather and process personal data through your use of TheUnexplainedSite.com and any related interactions.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of TheUnexplainedSite.com, whether accessing the website, creating an account, making inquiries, or using any associated services or features. For purposes of data protection law, TheUnexplainedSite.com is the “data controller” with respect to any personal data collected through the Site. If you have any questions about your data or this policy, you can contact us at [email protected].
3. Categories of Data We Process
We may collect, use, store, and process the following categories of personal data:
a. Usage Data: Includes data about your use of the Site such as your browser type, IP address, device identifiers, pages viewed, session duration, timestamps, referring URLs, and clickstream data.
b. Account Data: Provided by you upon registration or interaction with the Site; includes your name, email address, mailing address, phone number, and login credentials.
c. Profile Data: Includes your stated preferences, interests expressed on the Site, purchase history, saved content, user-generated content, submitted ratings or recommendations, and behavioral profiling linked to your account.
d. Communication Data: Includes your support requests, submitted inquiries, email or chat interactions with us, and metadata associated with such communication.
e. Technical Data: Includes information about the device(s) you use to access the Site (e.g., device model, operating system version, unique device identifiers, and hardware configuration).
f. Transaction Data: Includes details of payments to and from you, delivery addresses, products or subscriptions purchased, order history, and billing information.
g. Preference Data: Includes your marketing preferences, opt-in/opt-out statuses, and product categories or topics of interest based on your explicit selections or inferred usage patterns.
4. Legal Bases for Processing Personal Data
We only collect and process your personal data where we have a valid legal basis to do so under relevant data protection laws. These legal bases include:
– Consent: Where you have given clear, explicit consent for us to process your personal data for a specific purpose (e.g., email newsletters or account creation).
– Contract: Where the processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.
– Legal Obligation: Where we are required to comply with a legal or regulatory obligation.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
5. Your Rights Under GDPR and CCPA
You have the following rights in relation to your personal data:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You may request that we correct any inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal and contractual restrictions.
– Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
– Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to the processing of your personal data where the legal basis is our legitimate interest or where it is used for direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.
Residents of California may also exercise the following under CCPA:
– Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
– Right to Delete: Request deletion of your personal data.
– Right to Opt-Out of Sale: We do not “sell” personal data as defined under CCPA.
– Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain robust technical and organizational measures to ensure the security of your personal data. Our security practices include:
– Encryption of data in transit and at rest
– Secure server infrastructure and firewalls
– Access control and role-based permissions
– Staff training on data protection and security
– Regular audits and vulnerability assessments
– Data backup and recovery procedures
While we take reasonable precautions, no system can be completely secure. We encourage users to use strong passwords and secure their own systems accordingly.
7. International Transfers
Where it is necessary to transfer your personal data outside of the region in which it was collected (e.g., from the European Economic Area to another country), we ensure these transfers comply with applicable international data transfer laws. We use safeguards such as Standard Contractual Clauses approved by the European Commission or rely on adequacy decisions where applicable.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements. Retention periods vary by data category:
– Usage and Technical Data: Retained for up to 12 months.
– Account Data and Profile Data: Retained for up to 6 years after account closure.
– Communication Data: Retained for up to 3 years after resolution or last contact.
– Transaction Data: Retained for 7 years in compliance with financial and tax regulations.
– Preference Data: Retained for as long as your preferences remain active or are otherwise updated.
After expiry of the retention period, personal data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on TheUnexplainedSite.com, categorized as follows:
– Essential Cookies: Required for the operation of the Site. These cannot be disabled.
– Functional Cookies: Enable personalization and enhanced features like user preferences.
– Analytics Cookies: Collect aggregated data to help us analyze traffic and user behavior.
– Performance Cookies: Improve service delivery and measure load times and responsiveness.
Cookies may be placed by us or third-party service providers acting on our behalf.
10. Cookie Management and Regulatory Compliance
In compliance with GDPR and CCPA, visitors to TheUnexplainedSite.com are provided with a clear notice regarding our use of cookies and allowed to manage their cookie preferences via our consent management platform. You may also manage cookies through your browser settings. California users may apply Do Not Track or opt-out features through their browser or our designated consent tools.
11. Protection of Children’s Data
TheUnexplainedSite.com is not intended for use by individuals under the age of 13. We do not knowingly collect any personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a minor, we will promptly delete such information. Parents or legal guardians with concerns can contact us at [email protected].
12. Policy Updates and User Notification
We may update this Privacy Policy from time to time to reflect changes in applicable laws, our data practices, or Site functionality. Significant changes will be communicated to users through appropriate channels, including updated notices on the Site or via email where applicable. Your continued use of the Site following such changes constitutes acceptance of those changes.
13. Contact Us
If you have any questions about this Privacy Policy, our data practices, or how we manage your personal data, please contact us at:
We are dedicated to ensuring full compliance with data protection laws and responding promptly to privacy-related inquiries. Your trust is important to us, and we are committed to protecting your data on TheUnexplainedSite.com.