Privacy Policy - Theunexplainedsite

1. Introduction

TheUnexplainedSite.com (“we,” “our,” or “us”) is deeply committed to protecting and respecting your privacy. We recognize the importance of safeguarding personal data and are dedicated to processing it with transparency, integrity, and in full compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy provides details on how we collect, use, store, disclose, and protect personal information obtained from visitors and users of theunexplainedsite.com.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all users interacting with theunexplainedsite.com. As the data controller, we determine the purposes and means of processing personal data submitted through or collected by our website. This policy governs all data collected via our website, related services, and communications unless otherwise stipulated in a separate privacy notice.

3. Categories of Data We Process

We collect and process various categories of personal data to provide and improve our services:

a) Usage Data:
This includes information on how our website is accessed and used, such as IP address, browser type, operating system, device type, pages visited, time and date of visit, time spent on pages, referral URLs, and navigation paths.

b) Account Data:
Information you provide when creating or updating accounts with us, such as your name, email address, phone number, billing/shipping address, and other identifiers necessary to create a user profile.

c) Profile Data:
Information associated with your account and activity, including interests, preferences, browsing behavior, past purchases, feedback, and content interaction.

d) Communication Data:
Records of your correspondence with us, such as inquiries, submissions to customer support, complaints, feedback, and communication logs.

e) Technical Data:
Information about your devices and connection, including internet service provider, screen resolution, browser configurations, regional settings, and other technical identifiers.

f) Transaction Data:
Details related to purchases, payments, refunds, delivery, and account-based financial interactions with our services. This may include payment method (e.g., masked credit card data), order history, and delivery confirmations.

g) Preference Data:
Information related to marketing preferences, subscription settings, communication consents, and product or service interests expressed by you.

4. Lawful Bases for Processing

We process personal data only when a lawful basis applies:

– Contractual Necessity: Processing necessary to fulfill your orders or provide requested services.
– Consent: When you grant explicit permission for specific data uses such as marketing or cookies.
– Legitimate Interests: To improve our content, maintain site security, prevent fraud, analyze usage trends, and enhance user experiences without overriding your data protection rights.
– Legal Obligation: When processing is necessary to comply with legal requirements, such as retention, fraud prevention, or dispute resolution.

5. Your Rights

Subject to applicable laws, you have the following rights regarding your personal data:

– Right of Access: You may request to know what data we hold about you.
– Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
– Right to Erasure: You may request deletion of your information, subject to legal or contractual obligations.
– Right to Restriction: You can ask us to limit processing under specific circumstances.
– Right to Portability: You may receive your data in a structured, machine-readable format and request transmission to another controller.

To exercise your rights, please contact us at [email protected]. Verification of identity may be required to ensure data security.

6. Security Measures

We implement generally accepted technical and organizational safeguards to protect your personal information, including:

– TLS/SSL encryption for data in transit
– Access control policies to guard against unauthorized access
– Secure backups and data recovery systems
– Staff privacy training and access restriction
– Routine monitoring and vulnerability assessments

While no system can be guaranteed 100% secure, we actively work to mitigate risks and maintain the integrity of our data processing environment.

7. International Data Transfers

Personal data collected via theunexplainedsite.com may be transferred and stored in countries other than your own. Where such transfers occur, we ensure adequate safeguards are in place in accordance with GDPR, including the use of European Commission Standard Contractual Clauses or equivalent mechanisms recognized under international data protection laws.

8. Data Retention

We retain personal data only for as long as is necessary for the purposes for which the data was collected, in accordance with applicable legal and contractual obligations. Categories of retention include:

– Account Data: Retained as long as the account is active or needed to provide services.
– Communication & Support Data: Retained for up to 36 months for verification or audit purposes.
– Transaction Data: Retained up to 7 years for regulatory and accounting obligations.
– Usage & Technical Data: Retained no longer than is necessary for analytical and operational purposes, typically 12 to 24 months.
– Marketing Preferences: Retained until you withdraw consent or request deletion.

9. Cookie Policy

We use cookies and similar tracking technologies on theunexplainedsite.com to enhance functionality and analyze website traffic. Cookies are categorized as:

– Essential Cookies: Required for basic operation of the site, including security and authentication.
– Functional Cookies: Remember preferences and enhance user experience.
– Analytics Cookies: Analyze visitor behavior and site performance, e.g., using Google Analytics.
– Performance Cookies: Help us measure and improve the website’s responsiveness and capabilities.

10. Cookie Management and Compliance

You can control or delete cookies via browser settings or by using consent management tools available on our website. Where legally required (such as under GDPR), we request user consent before placing non-essential cookies. California residents may opt out of the sale of personal information via “Do Not Sell My Personal Information” mechanisms, where applicable.

11. Children’s Privacy

TheUnexplainedSite.com is not intended for children under the age of 13. We do not knowingly collect or process personal data from children. If we become aware that we have collected data from a child without verified parental consent, the information will be deleted from our records. Parents or guardians who believe their child may have provided personal information should contact us immediately at [email protected].

12. Policy Updates and Changes

We reserve the right to revise this Privacy Policy to reflect evolving legal, technical, or operational considerations. Material updates may be communicated to you through prominent placement on the website, by email, or through other appropriate channels. We encourage periodic review of this policy to remain informed about how we protect your personal data.

13. Contact Us

For questions, requests, or concerns related to this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://theunexplainedsite.com

We are committed to maintaining full compliance with global data protection regulations and providing a transparent and secure environment for all users. If you have any privacy-related inquiries, we welcome you to reach out to us.